Help Centre

Browse our documentation for tilr Workforce.
  • What is Onboarding?
  • A guide to Onboarding
  • How to use the screens
  • What Onboarding asks
  • Skills Management
  • My Skills
  • Aspire Skills
  • Achieved Skills
  • Search for Skills
  • Search Tools
  • View Skills Profile
  • Configure Skills
  • Skills Comparison
  • Suggesting Courses
  • Courses
  • Find Courses
  • My Courses
  • Course Request
  • Course Management
  • Email Notifications
  • Mentorship Profile
  • Find a Mentor
  • Mentorship Request
  • Completing Mentorship
  • Create custom content
  • Status
  • Send Welcome Emails
  • Hide Modules
  • Course Management
  • Permissions


As the Program Administrator in tilr, you have Adminstrator functionality available to you.

Sending Welcome Emails

The Administrator is the only user that can send employees the Welcome Email.

The Welcome Email invites employees to login to the tilr platform for the first time to create their account.

Image of the Welcome Email

When an employee clicks 'Accept Invite' they are prompted to set up their password and are taken to Onboarding.

Here's how to send the Welcome Email:

  1. Click on your name in the top right corner of the screen
  2. Click 'Settings'
  3. On the 'Users' screen, every employee has a Send Email button next to their name
Send Email button
  1. Click 'Send Email' to send the email
  2. When the employee clicks 'Accept Invite' on the email then the 'Send Email' button changes into a date stamp of the date that the employee accepted the invite.

NOTE: the Welcome Email appears to come from
Have your IT team whitelist the domain to increase the likelihood of deliverability.

Hide Modules

You can hide the Courses and Mentorship module, if you are not running those programs in tilr.

  1. Click on your name in the top right corner of the screen
  2. Click 'Settings'
  3. Click on 'General Settings'
  4. Toggle visibility for Courses and Mentorship on/off
    When a module is 'off' it will not appear in the left hand navigation
Toggle module visibility

Course Management

The Course Management screen gives Administrators the capability to:

  • View who is holding a Coursera license
  • The course Learners are enrolled in
  • A Learners' progress in a course
  • Reclaim license from a Learner

To access Course Management screen:

  1. Click on your name in the top right corner of the screen
  2. Click 'Settings'
  3. Click on 'Course Management
Course Management screen

If a Learner is enrolled in two courses, like Elysha in the above screenshot, clicking 'Remove Course' will unenroll the Learner from that course but they will still hold the license because they are still enrolled in the other course.

If you click 'Remove License' it will unenrol the Learner from both courses and reclaim the license.

If a Learner re-enrolls for a course in the future, Coursera will remember where they last left off and they will resume their learning.


tilr re-creates your organizational hierarchy in your HRIS which dictates permissions for Employees and Managers.

Administrator is a user setting created and assigned by tilr.

License Management
For employees in own reporting tree
Can view and reclaim licenses
View employees' skills profiles
Employees in own reporting structure
Employees in own reporting structure
Role architecture & skills comparison
For roles in own reporting tree
For all roles in the organization
Approve / decline course requests
For employees in own reporting tree
For all requests

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