Help Centre

Administrator

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As the Program Administrator in tilr, you have Adminstrator functionality available to you.

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Sending Welcome Emails

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The Administrator is the only user that can send employees the Welcome Email.

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The Welcome Email invites employees to login to the tilr platform for the first time to create their account.

When an employee clicks 'Accept Invite' they are prompted to set up their password and are taken to Onboarding.

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Here's how to send the Welcome Email:

1. Click on your name in the top right corner of the screen
2. Click 'Settings'
3. On the 'Users' screen, every employee has a Send Email button next to their name

4. Click 'Send Email' to send the email
5. When the employee clicks 'Accept Invite' on the email then the 'Send Email' button changes into a date stamp of the date that the employee accepted the invite.

NOTE: the Welcome Email appears to come from support@tilr.com
Have your IT team whitelist the domain to increase the likelihood of deliverability.
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Hide Modules

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You can hide the Courses and Mentorship module, if you are not running those programs in tilr.

1. Click on your name in the top right corner of the screen
2. Click 'Settings'
3. Click on 'General Settings'
4. Toggle visibility for Courses and Mentorship on/off
   When a module is 'off' it will not appear in the left hand navigation

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Course Management

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The Course Management screen gives Administrators the capability to:

• View who is holding a Coursera license
• The course Learners are enrolled in
• A Learners' progress in a course
• Reclaim license from a Learner

To access Course Management screen:

1. Click on your name in the top right corner of the screen
2. Click 'Settings'
3. Click on 'Course Management

If a Learner is enrolled in two courses, like Elysha in the above screenshot, clicking 'Remove Course' will unenroll the Learner from that course but they will still hold the license because they are still enrolled in the other course.

If you click 'Remove License' it will unenrol the Learner from both courses and reclaim the license.

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If a Learner re-enrolls for a course in the future, Coursera will remember where they last left off and they will resume their learning.
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Permissions

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tilr re-creates your organizational hierarchy in your HRIS which dictates permissions for Employees and Managers.

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Administrator is a user setting created and assigned by tilr.