Learning Hub is where employees can find courses, register for courses, and login to the course sites to learn.
Find Courses is where employees can find and request courses.
The new Learning Hub gives employees more search capability over the course catalogue(s).
Employees can filter the course catalogue(s) by 3 levels of filtering:
Aspire Skills - Set in Skills Management
Skills Gap - The skills gap that the employee has to the skills required for their role. Administrators and People Leaders can set up the skills profiles for roles in Roles.
Custom - Any skill
Course provider - Learning providers integrated in tilr
Class level - Beginner, intermediate or expert
Bookmark - Courses bookmarked
Enroll in courses
The course card gives details about the course
Bookmark - Select icon to bookmark the course and find it later using the bookmark filter
3 dots - Select to suggest the course to any employee in the organization
Description - Details about the topics and information that the course covers
Full description - Click to read more description and enroll in the course
Course level - Beginner, intermediate or expert
Skills you'll learn - If a Learner completes the course, these skills will be added to their skills profile under My Skills and Achieved Skills. Click the 'Full description' for details on the skills proficiency
Course provider - the learning provider that delivers the course
Institution - that provides the course content
To enroll in a course, open the course card by clicking anywhere on it and click "Enroll in Course".
This will send a Course Request to the Administrator(s) and People Leader to approve.
Once a course has been requested, My Courses is where a Learner can track their request and login to start learning.
Once an employee clicks "Enroll in Course" the course is in Requested Course.
There are two states for a requested course:
Rejected - the option to "re-enroll" allows to request the course again
Once a course request is approved the course is In Progress.
There are two options for action:
Visit course site - click to login to the course site and take the course
Cancel - click the 'In Progress' button and select 'cancel' to unenroll self from the course. The course will move to 'Cancelled'
Once a Learner completes a course the course is in Completed.
The skills are automatically added to the Learner's My Skills and Achieved Skills.
The Learner and their Manager receive an email notifying them that they completed the course.
If a Learner cancels a course the course is in Cancelled.
There is the option to re-enroll which sends a course request to the Administrator(s) and Manager.
Course Request is only visible to Administrators and Managers.
Administrators can see and action all course requests from all employee in the organization
Managers can see and action course requests from employees in their reporting structure
Course requests are aggregated by employee.
Toggle between employees to see their course request(s).
Two options for actioning a course request:
Approve - grant employee access to the course. The course moves to employees' 'In Progress' The employee receives an email notification that their course request is approved
Decline The course stays in employees' Requested' and is marked "rejected" The employee receives an email notification that their course request is declined
The Course Management screen is visible to Administrators and Managers and gives the capability to:
View who is holding a Coursera license
The course Learners are enrolled in
A Learners' progress in a course
Reclaim license from a Learner
To access Course Management screen:
Click on your name in the top right corner of the screen
Click on 'Course Management
If a Learner is enrolled in two courses, like Elysha in the above screenshot, clicking 'Remove Course' will unenroll the Learner from that course but they will still hold the license because they are still enrolled in the other course.
If you click 'Remove License' it will unenroll the Learner from both courses and reclaim the license.
If a Learner re-enrolls for a course in the future, Coursera will remember where they last left off and they will resume their learning.
Sends when ...
Learner and Manager
Learner and Manager
Manager and Admin
Personal weekly progress - Every Fri 12 PM ET
Learner, if some learning occurred that week
Weekly learning overview -Every Mon 12 PM ET
Manager and Admin, if some learning occurred on the team
Weekly nudge - Every Monday at 2 PM ET
Learner, if they have not logged in the past 7 day
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